In these instances we do not execute any KYC checks on our side. Even so, they could be carried out by our companions;
Kindly Take note that we can return frozen funds only for every ask for of a Law Enforcement Authority. The request ought to have a clear intent to return the resources and have the specifics of the transaction in concern.
Make sure you be aware that other solutions that we are partnered with may need KYC insurance policies which might be diverse from ours;
In these scenarios, we inspire you to definitely Get in touch with our guidance staff. The exchange can be continued from there, or alternatively, that you are totally free to ask for a refund.
In case you have already sent the money to the exchange, straight away Call our guidance workforce for assistance
ChangeNOW is a simple and rapid instantaneous copyright exchange assistance. You don't need to register, and your exchange should have no restrictions. We'll promptly transform more than 905 cash for you personally with no charging any further or hidden fees.
In the event a client submits a false set of documents, the KYC/AML procedure is taken into account failed along with the deposited resources are then refunded on the handle (or addresses) the deposit was created from, subtracting the network costs, inside 24 hrs.
We do all the things within our ability Changenow to take care of our track record as being a legitimate, regulation-abiding exchange support which might be Protected for use by any one, whether it is a regular individual who doesn’t deal with copyright A great deal or a seasoned trader or miner; consequently, ChangeNOW reserves the best to use the KYC/AML procedure to sure shoppers, wallet addresses and select belongings.
Each and every KYC situation is managed separately. If a specific consumer is qualified for that treatment considering the fact that their transaction had been marked as suspicious, they're going to Have a very Unique standing update around the exchange site along with a Verify button; the button will bring about our KYC supplier SumSub’s verification Device.
Benefit from the ChangeNOW magic. We will uncover the very best exchange price, swap your property, and deliver them back again for you in a few minutes.
The blockchain is overloaded. Too many transactions are ready for being bundled into your blockchain, and yours may possibly await its switch, way too. From time to time You could have to attend a little bit longer.
There isn't a Restrict to the quantity you ship – the program will system the precise volume of funds that was sent on the deposit address and pay out it out for you during the focus on forex.
Exchanging cryptocurrencies in NOW Wallet is a simple method that enables you to trade one copyright for an additional promptly and securely. In this article’s a action-by-stage tutorial to assist you to by means of the procedure.
If these measures will not support, please Get in touch with our assist at: [electronic mail protected] or use this website link. We will get back again for you as quickly as possible.